Wednesday, 30 July 2014

Different Ways of Checking In at Indigo Airlines

Check in a procedure wherein the passenger is issued the boarding pass for getting on-board the airplane. The deadlines of check-in timings are provided in advance so that there is no delay in getting on-board which, in turn, permits the airplane to fly on-time.

Types of Check In Available

Indigo Airlines allows you to check in at the airport for both the domestic and the international flights. However, the web or the mobile based check in is possible only on the flights operating within India. Another important point to note is that this facility of web or mobile check in is available only for those passengers who are carrying only hand baggage and do not have luggage for checking in.

Timings of the Check-In

Opening and closure timings of check in of Indigo Airlines are 2 hours and 45 minutes at domestic airports, with boarding gate closure time of 30 minutes before departure. However, if passenger are checking in using mobile app, or, then check in starts 48 hours and closes 2 hours before scheduled departure.

For the international sector, Indigo Airlines check in time deadlines can be seen by clicking the link.

Importance of meeting the check in deadlines
The timelines mentioned for the check in shall be respected by the passengers. By being on time, you make it possible for the carrier to fly on time. You also get to catch the flight on time and do not miss it. In cases of over-boarding, which is allowed by some of the airlines, some of the passengers have to be de-boarded and priorities are set for the ones who will be allowed to board. The people who have met the check in and boarding time deadlines do get priority over many others for boarding the plane.

Free Baggage Allowance Of Indigo Airlines

Indigo Airlines is the premier low cost carrier (LCC) of India which commands the highest market share in India. It has adopted a no-frills approach of aviation wherein the carrier aims to provide the lowest priced air tickets to the passengers and focuses on efficient of operations and management. Over a period of time, it has developed the reputation of consecutively becoming the profitable airline and is the top of mind airline brand for passengers due to its impressive record of on-time performance. It is true that the carrier does not provide free meals and entertainment avenues on-board. It also does not have a frequent flyer program. But, it does provide free baggage allowance to its passengers.

Checked-In Baggage

For domestic flights, flying within India, it allows passengers to carry checked in baggage of 15 kgs for each adult or child above 2 year of age.
For the international flights, free allowance is of 20 kg per passenger or child of more than 2 years of age but for Dubai or Muscat flights, this limit is of 30 kg.
Overall dimension limits for checked in baggage on domestic and international flights are 158cms (L+B+H).

If you want to bring more baggage than this, there are excess baggage charges to be paid. These indigo baggage allowance charges for the domestic and the international sector flights can be seen here.

Hand Luggage

At first it is important to note that the hand baggage is not allowed on flights from Jammu and Kashmir. For other flights, only one handbag per passenger is allowed which shall not be more than 7kgs of weight and 55, 35 and 25cms in dimensions of length, breadth and height respectively. Ladies are allowed an additional bag. You are also allowed to carry a laptop.
You can also check details about the carriage of LCD/LED TVs in luggage of Indigo Airlines here.

Saturday, 26 July 2014

Apps and Airlines: the Strengthening Bond

As people are now frequently using the mobiles not just for surfing the internet but also for making transactions, the companies have taken to development of customer-centric mobile applications. Travel industry, especially the airlines and the travel agencies, which is the main driver of e-commerce transactions around the world, has also been at the forefront of developing the apps. 

One of the most common uses of these apps are to:
  • Enable search of flights
  • Check status of flights
  • Get the PNRs on mobiles
  • Allow booking of flights
  • Enable check in through mobiles
  • Issue of boarding passes on mobiles
  • Providing exclusive deals and important notifications on mobiles
  • Select the seats
  • Book extra baggage

These companies are encouraging the mobile users to use these apps as much as possible because they want to cash-in on early and ahead of their competitors. It is also a fact that the mobile users are more serious customers for flights and this gives a good conversion rate.

These companies have developed these mobile applications for currently used applications and are available on web resources such as App Store, Windows Phone, Google Play, Blackberry World, etc. where these can be downloaded. For the users of iPhones, some airlines, such as Air France, are also providing boarding passes through Apple’s Passbook

While mobiles have been used in the past for providing the SMS alerts and notifications on updates, the applications permit users to use a range of features to their convenience. Another feature of mobiles, the bluetooth technology, is also being used to improve the experience of catching the flights. Airports in UK and around Europe are increasingly using it to determine the passenger waiting times at the airport. This data can be used for making arrangements to reduce the inconvenience to the passengers.

Saturday, 5 July 2014

Etihad Airways To Operate More Flights To India

Etihad is one of the largest full service carriers of the Gulf region and flies to 10 destinations in India currently. In a major initiative aimed towards increasing its operations worldwide, Etihad has announced a series of operational measures for increasing the frequency of flights, adding more routes and even taking up stake across the global carriers. With respect to India, Etihad is seeking to deepen its business by planning to take up stake in Jet Airways.
In a recent initiative, it is planning to upgrade its services to Kochi, Bangalore, Chennai, Kozhikode and Hyderabad. These cities will now have double daily frequencies of flights. New Delhi, Mumbai and Kochi already have frequency flights. With this, the travelers will be having the option of flying during the day or in night. This will help in meeting the increasing demand from business and leisure travelers and further deepen the relations between India and GCC countries.

It is interesting to note that last year saw a 20% jump in people traveling from India to Gulf on Etihad. In absolute terms, close to 8,85,000 people has used its services to fly to Gulf countries. It has also started flying codeshare flights on 31 Jet connected cities in India and used EY code for first time.